Frequently Asked Questions
What is the difference between Comprehensive and Third Party Fire & Theft Cover?
Third Party Fire & Theft Cover will cover the Theft/Fire damage cover to your own car and any damage to a third party. This can be damage to another car, passengers in another car, passengers in your own car, motorists, pedestrians, cyclists and third party property damage. Comprehensive cover is the cover as described above Plus Accidental Damage you do to your own car (caused by you or others), Vandalism and Malicious Damage.
What is an Excess?
An excess is the amount you contribute towards a claim. The excess amount will be listed in your policy schedule or Quotation.
What is a No Claims Bonus?
A no claims bonus is a discount you earn for every year you are insured and do not make a claim on your policy.
Do I have a No Claims Bonus as a named driver?
If you have never had a policy in your own name, but have driving experience as a Named driver or on a company policy we should be able to give you an introductory no claims discount.
How much is a No Claims Bonus discount worth?
Each insurers discount varies. But generally for each year that you are claims free you can earn approximately a 10% discount. Insurers cap the no claims bonus discount earned; the caps vary between 5 years and 7 years.
What happens to my No Claims Bonus if I have a claim?
In theory you can lose your entire no claims bonus. However, most of the policies we offer include some level of protection to your no claims bonus, be it Step Back Bonus Protection or Bonus Protection.
What is Step Back Bonus Protection?
Step Back Bonus Protection means that following a claim your earned no claims bonus discount is reduced or Stepped Back - instead of a complete loss.
For example; if you have a 5 years No Claims Bonus and your policy has a step back of 2 years.
Then following a claim your bonus of 5 years will be reduced by 2 years and you will be entitled to a 3 year No Claims Bonus discount at your next renewal.
What is a No Claims Bonus Protection?
No claims bonus protection is where your policy has the benefit that allows you to make a claim without affecting your no claims bonus. Insurers can include limits on the number of claims made, the monetary value of the claim and the type of claim.
What is Open Driving?
Open Driving is a benefit that can be given by some Insurers on SOME policies. It means that someone who is not Named on your policy can drive your car. There are restrictions set by each insurer. For example; drivers might have to have a Full driving licence and be aged between 30 and 75. These rules/restrictions vary between each insurer but will always be noted on your Certificate of Insurance.
What is Driving of Other Cars?
Driving of other cars is cover to drive someone else’s car, under your own insurance policy. If your policy includes this benefit it is your own policy that will be affected if a claim occurs and it only covers the policyholder. Normally, cover is restricted to third party only. In simple terms this means that you are legally covered to drive the car and any damage you do to the car you are driving is not covered. Some policies we offer can give Comprehensive Driving of other Cars.